Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with the best shopping experience, and part of that is ensuring that your orders arrive safely and promptly. Please read our shipping policy below for more details on shipping times, costs, and procedures.

1. Processing Time

  • Orders are processed within 1-3 business days after being placed. Orders are not processed on weekends or holidays.

  • You will receive an email notification once your order has been shipped.

2. Shipping Rates and Delivery Times

  • We offer several shipping options based on your location:

    • Standard Shipping: 5-7 business days (free on orders over $50).

    • Expedited Shipping: 2-3 business days (costs may vary depending on your location).

    • Overnight Shipping: Next business day (available at checkout, additional charges apply).

  • Shipping rates will be calculated at checkout, based on the delivery address and chosen shipping method.

3. Domestic Shipping

  • We currently ship to [list of countries or regions, e.g., United States only, North America, or Worldwide].

  • Please note that delivery times may vary depending on your location.

4. International Shipping

  • For international orders, customs duties, taxes, and fees may apply and are the responsibility of the customer.

  • Shipping times for international orders vary depending on the destination, but typically range from 7-21 business days.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order status by visiting [carrier’s website] or by logging into your account.

6. Shipping Delays

  • We strive to ensure timely deliveries, but please note that shipping carriers may experience delays due to unforeseen circumstances, such as weather, holidays, or high volume during sales events.

  • In case of any delays, we will notify you as soon as possible.

7. Shipping Address

  • Please ensure that your shipping address is accurate and complete before placing your order.

  • We are not responsible for delayed or lost packages due to incorrect or incomplete addresses.

8. Lost or Stolen Packages

  • If your package is lost or stolen, please contact us immediately. We will help you with filing a claim with the carrier.

  • We are not responsible for lost or stolen packages once they have been marked as delivered.

9. Returns and Exchanges

  • If you are not completely satisfied with your purchase, you may return or exchange the items within [X] days of receiving your order. Please review our [Returns & Exchanges Policy] for more information.

10. Contact Us

  • If you have any questions or concerns about your shipping, feel free to reach out to our customer service team at Imtooshadha@gmail.com or 6159733542